Privacy Policy

Valid from: May 2026 | Based on the Swiss Data Protection Act (nDSG, in force since September 1, 2023)

1. Responsible Party

Vacopower
[Street No], [Postal Code City], Switzerland
Email: hello@vacopower.ch

2. Principle

We process personal data in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR). We only process personal data for the purposes for which it was collected and only for as long as necessary for the respective purpose.

3. Collection of Personal Data

When you visit our online shop, the following data is automatically collected (log files):

• IP address (anonymized)
• Date and time of the request
• Browser type and version
• Operating system
• Referrer URL
• Amount of data transferred

This data is technically necessary to deliver the website correctly and is automatically deleted after 30 days.

4. Order Data

When placing an order, we collect:

• Name and address
• Email address
• Phone number (optional)
• Payment information

We use this data exclusively for contract fulfillment (order processing, shipping, customer communication). Data is only passed on to third parties necessary for contract fulfillment (shipping service providers, payment providers). Legal basis: contract fulfillment.

5. Cookies

Our shop uses the following types of cookies:

• Technically necessary cookies: Absolutely essential for the operation of the shop (shopping cart, session). These are set without consent.
• Analysis cookies: To improve our offer (e.g., Shopify Analytics). These are only set with your explicit consent via the cookie banner.
• Marketing cookies: For personalized advertising (e.g., Meta Pixel, Google Ads). Only with explicit consent.

You can change your cookie settings at any time via the cookie banner or in your browser settings. Blocking cookies may limit the functionality of the shop.

6. Payment Processing

Payments are processed by the following third-party providers:

• Shopify Payments / Stripe: VISA, Mastercard (Privacy: stripe.com/privacy)
• TWINT: (Privacy: twint.ch/datenschutz)
• PayPal: (Privacy: paypal.com/privacy)
• Klarna: (Privacy: klarna.com/datenschutz)

Your payment data is processed directly by the respective payment service provider and never stored on our servers.

7. Hosting

Our shop is hosted on servers from Shopify International Limited (Ireland) and Shopify Inc. (Canada). Shopify is certified under the Data Privacy Framework (DPF). Privacy Policy: shopify.com/legal/privacy

8. Your Rights

According to the nDSG, you have the following rights:

• Right to information: You can request information about the personal data we process.
• Rectification: You can request the correction of inaccurate data.
• Erasure: You can request the deletion of your data, provided there is no legal obligation to retain it.
• Data portability: You can request the provision of your data in a common format.
• Objection: You can object to the processing of your data at any time.

Please address inquiries to: hello@vacopower.ch

9. Supervisory Authority

Responsible data protection supervisory authority: Federal Data Protection and Information Commissioner (FDPIC), edoeb.admin.ch

10. Changes

We reserve the right to adapt this privacy policy at any time. The current version is always available on this page.

Status: May 2026